Partial refund is granted for certain products

The sanitary goods and the hazardous materials are also not accepted as per our return policy. The receipt of your product is required during the return as a proof of purchase. The purchased products should not be sent directly to the manufacturer. The anime related goodies are offered at an affordable price. The product can be returned within ninety days after the delivery date. When the company received the returned product, we will inspect it thoroughly and will send an email to you that we have received the product.

Customer satisfaction:

The customers are notified regarding the approval or rejection of refund. The customers will enjoy the shopping experience of the products and we wish them a happy shopping. We have the return policy for our Ghibli products. The company will not offer the refund or exchange to the purchased products. It may take some time to post the refund in your bank account officially. You can contact us through the email available on our website if you have not received the refund for your product. Customer satisfaction is our main motto and we never comprise on providing the quality products to the customers.

Limited editions:

The item must be in the same condition when you received it and should be unused in order to be eligible for the return. Once the approval is done the refund will be processed automatically to the original payment method within a few days. You can check your bank account to know whether you have received the refund or not. There is a huge sale for the products as they are limited edition products.

Original packaging:

We try our best to provide the quality services to the customers with high quality and unique and related items. Only partial refund is granted for some products in certain situations. If the Ghibli item is not in its original condition or if it is damaged then the item is not eligible for a refund. The product is accepted for return when it is present in the original packing. There is an exemption for some goods in the return policy. Goods like food, flowers, magazines and newspapers cannot be returned.